Digital Customer Experience

In today’s digital economy, traditional technologies and approaches to customer experiences are no longer sufficient. Enterprises need to rethink their business and quickly transform it to react to markets increasingly dominated by digital customers. Instead of simply storing customer information and customer interactions, enterprises must aggressively use this data in multiple digital channels to drive marketing, sales, and service.

Fresh Gravity offers a full suite of services for on-premise and cloud-based sales, marketing, and service programs. Combining deep technology expertise with savvy business acumen, we are your partners – from business analysis to technology selection, and from design to implementation, maintenance, and support. We provide technologies and best practices that address your customers’ changing needs and expectations.

We are partners with and offer expertise in these technologies:

FG-DCE

Fresh Gravity Opens New Office in Kolkata, India.

Pune, India – Fresh Gravity announced today the opening of a new office in Kolkata. The decision to open a new office was driven by Fresh Gravity’s fast-paced growth and increase in employee strength across its geographies. Alongside their existing India offices located in Pune and Bengaluru, the Kolkata office will provide a home base […]

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Investing in Women’s Health – IWD Special

On Friday, March 8, 2024, I had the good fortune of attending a session on Breast Cancer Awareness organized by Fresh Gravity to commemorate International Women’s Day (IWD). The reason I use the words “good fortune” is because after listening to the impactful session by Dr. Vaidehi Marathe – an Obstetrician, Gynecologist, and Infertility Specialist […]

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