Privacy Policy

1. PRIVACY POLICY:

This Privacy Policy (“policy”) discloses our privacy practices with regards to your use of the website. This policy along with User Agreement (“terms”) describes our practices regarding, including your choices in relation to how we collect, store, use, share and secure your personal information across our website. It also describes your choices regarding use, access and correction of your personal information and your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint. By visiting this website, you agree to be bound by the terms of this policy. Please read this policy carefully. By using the website, you indicate that you understand, agree and consent to this policy. If you do not agree with the terms of this policy, please do not use/access this website. This policy is effective from April 1, 2021. We will review this policy from time to time, at our sole discretion, to make sure it is up to date. If you are just a visitor, then please note that this policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. This privacy policy was last updated on April 1, 2021.

2. COLLECTION OF INFORMATION:

As a visitor, you can browse our website to find out more about our services. You are not required to provide us with any personal data as a visitor. When you visit the website, we collect and store certain information in order to improve security, analyze trends and administer the website with a view to assist us in improving your experience. We use this information to evaluate traffic patterns on our website so that we can make it more useful to our visitors, such as yourself.

You do not need to provide any of your personal information until and unless you want to enquire or contact us with respect to the services displayed on the website. You are required to give your contact information to make an enquiry for our services. In case, if you have to update or remove your personal data, we will provide a way to update, or remove your personal information.

We collect your personal data when you contact us, when you express an interest in obtaining information about us or our services, on our website or otherwise contact us. We believe that every user of our website must be in a position to provide an informed consent prior to providing any information required for the use of the website. By providing your personal information while contacting us, you are expressly consenting to our collection, processing, storing, disclosing, and handling of your information as set forth in this policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring, and disclosing information.

We will only collect your personal data if we have a proper reason for doing so, e.g.: to comply with our legal and regulatory obligations; for the performance of our contract with you or to take steps at your request before entering into a contract; for our legitimate interests or those of a third party; or where you have given consent. A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

Our primary goal in collecting your personal data and other personal information is to provide you a safe, efficient, smooth, and customized experience. This allows us to showcase services that most likely meet your needs and to customize our website to make your experience safer and easier. We also use your personal identifiable information together with other personally non-identifiable information to help us better understand you and to improve the content and functionality of our website. The information we learn from you helps us personalize and continually improve your experience at our website. We do not voluntarily make this information available to third parties, nor do we use it for any other purpose, except as set out herein.

When you visit our website, to view our services or contacting us through our website, we may collect a variety of information (Personal Identifying Information) that you will voluntarily provide to us via one of our contact forms, email request, via a chat or phone session or by any other means as specified by us (including and not limited to) your name, phone number or mobile number, company represented and also information provided to us through our service, by commenting or replying on our blogs, interaction with our customer service, applications for jobs or employment in our company.

We collect information about you and your use of our service, your interactions with us as well as information regarding your computer or other device used to access our service. This information includes your activity on our website, such as search relating to our services; details of your interactions with customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us , your phone number and call recordings; device IDs or other unique identifiers, device and software characteristics (such as type and configuration), connection information, statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information, geo-location, information collected via the use of cookies, web beacons and other technologies, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browsers you use, and information about the way you use the website. As is true of most websites offering access to services we also collect other relevant information as per the permissions that you provide.

We also may ask for Personally Identifying Information at other times, such as when you enter any activities or promotions sponsored by us and/or our partners.

We can use technologies such as cookies, clear gifs, log files, and flash cookies for several purposes, including to help understand how you interact with our website and services, in order to provide a better experience.

We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you.

3. USAGE AND RETENTION OF INFORMATION:

We retain your personal information for so long as is necessary to fulfill the purpose for which it was collected. We may retain your personal information for longer if they may be the subject of a legal claim or may otherwise be relevant for future litigation.

We use the personal information we collect, including your personal data where it is necessary to deliver the services you have requested, where it is necessary to exercise or comply with legal rights or obligations or for normal business purposes of the kind set out in this policy.

We will use your personal information to provide, analyze, administer, and improve our services, to provide you with a personalized experience on our website (especially, by offering you services that is best suited for you), to contact you for your needs and our services, to provide you customer service.

We further use your personal information to determine your general geographic location, provide localized, customized, and personalized services, and help us quickly and efficiently respond to inquiries and requests and enforcing our terms and communicate with you concerning our service (for example by email, push notifications, text messaging, and online messaging channels), so that we can send you details about new services available on the website, promotional announcements, surveys.

4. SHARING AND DISCLOSING PERSONAL INFORMATION:

We provide a website to perform and provide services to you. We engage third parties (including and not limited to) our subsidiaries or affiliates, our advisors, our third party service providers who process information on our behalf to help run some of our internal business operations including email distribution, IT services, our business partners for publications and events co-organized by us and them and law enforcement bodies in order to comply with any legal obligation or court order, to personalize and optimize our service, to provide customer service, to analyze and enhance data (including data about user(s) interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these third parties may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services. This may also include third parties located in different countries around the world, including outside areas where we operate.

5. SECURITY:

We shall try to take all precautions to protect the personal information both online and offline. We will try to protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. We take steps that are generally accepted as industry standard to protect your personally identifiable information.

We officially allow only authorized employees and contractors to have access to any data provided by you, and that access is limited by need. Each employee or contractor having access to any personally identifiable information is obligated to maintain its confidentiality. Although we take steps that are generally accepted as industry standard and are reasonable security procedures and practices appropriate to the nature of the information to protect the personal information to protect your personally identifiable information, we cannot guarantee that your personally identifiable information will not become accessible to unauthorized persons and we shall not be responsible for any actions resulting from an unforeseeable breach of security despite we following statutes, rules, and regulations as applicable when information is supplied over the internet or any public computer network.

We do not sell, transfer, or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your information is one of our most important assets. We store and process your personal information on computers located in the USA that are protected by physical as well as technological security devices. We reserve the right to use third parties to verify and certify our privacy principles at any time without prior notice. If you object to your information being transferred or used in this way, please do not use this website.

Under no circumstances will we rent, trade, transfer or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure.

6. KEEPING YOUR PERSONAL DATA SECURE:

We have appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed unlawfully. Processing your personal data will be done only in an authorized manner and subject to a duty of confidentiality. We also have procedures–in-place to deal with a suspected data security breach. We will notify you about any applicable suspected data security breach in performance of our regulatory obligations, where we are legally required to do so.

Notwithstanding anything contained anywhere in this agreement; we cannot assure absolute security to your personal data and visiting the website and viewing our services, you explicitly agree not to sue us for any data breach subject to relevant laws in force at the time.

7. MINOR(s):

You may use the website only if you agree to form a binding contract with Fresh Gravity and are not a person barred from using the website under the laws of the applicable jurisdiction. This website is not for use by any minor(s) under the age of 13 years and you must not use this website if you are a minor(s).

8. COOKIES:

A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We transfer cookies, which are small files containing a string of character, to the device(s) at your IP address which was used to access the website, giving the browser a distinct identification, in order to keep track of your preferences. Furthermore, these files act as a mechanism to determine your website usage trends or patterns. The data thus retrieved from the user(s) IP address, enables us to enhance our services, including but not limited to more services or content in areas of greater interest to a majority of user(s).

Our website uses “Cookies” to identify the areas of our website that you have visited. We may also use third-party web analytics services such as Google Analytics and Leadlander, which both use JavaScript and cookies to help analyze how users use this website. The information generated by the cookie tells us about your use of this Site (such as your IP address, the URL visited, the date and time the page was viewed and some other details). These services will use this information to monitor your use of this Site, compiling reports on website activity for website operators and providing other services related to website activity and internet usage. You may refuse the use of cookies by selecting the appropriate settings on your browser as explained above. For more information about Leadlander’s privacy policy, please refer to http://www.leadlander.com/privacy.asp. For more information about Google’s privacy policy with respect to Google Analytics, please refer to http://www.google.com/analytics/learn/privacy.html. You may opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all.

9. THIRD PARTIES AND LINKS:

We may pass your details to other companies in our group. We may also pass your details to third parties for assisting us in making a better use of your data as set out in this policy. For example, we may use third parties to assist us with delivering services to you, to analyze data and to provide us with customer service assistance.

We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this policy, we shall not sell or disclose your personal data to third parties without obtaining your prior consent unless it is necessary for the purposes set out in this policy or unless, we are required to do so by law. The website may contain advertising of third parties and links to other websites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our policy.

Our website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You accessing such linked websites shall be at your own risk. These websites are not subject to this policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to websites of our affiliates. The websites of our affiliates are not subject to this policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

10. CONSULTING:

We use third parties to help us provide services to you including the fulfillment of services, monitoring site activity, conducting surveys, maintaining our database, administering emails, and administering contents, and to provide aggregate, comparative information on the performance of our website to us and a select group.

11. CHOICE:

It is open for you to customize our usage of your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising.

If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you receive from us or change your communication preferences or indicate your communication preferences.

You can contact us to block promotional communication to you. Keep in mind, we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

12. ACCESS RIGHTS:

You have a right to know the basic information stored by us, i.e., name, email, telephone, address, or company name which may be stored with us. If any of the information held about you is incorrect or out of date, you have the right to amend or rectify it. You also have the right to require us to erase the above stated elements of your personal data and/or to withdraw your consent for any further storage. You may submit a request to optout@freshgravity.com to amend, rectify, or delete. Please note that we require you to prove who you are before we can amend, rectify, or delete.

13. OWNERSHIP OF RIGHTS:

All rights, including copyright, of this website are owned by or licensed to us. Any use of this website and its contents, including copying or storing the website and its contents in whole or in part, other than for your own personal, non-commercial use is prohibited without our permission. You are prohibited from modifying, copying, distributing, transmitting, displaying, printing, publishing, selling, licensing, creating derivative works or using any content available on or through our website for commercial or public purposes. You may not modify, distribute or re-post something on this website for any purpose.

The website contains copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of our website is protected by copyright as a collective work under the applicable copyright laws. We own a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as copyright or license to use in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. You may download, print, or save copyrighted material for your personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material without our express permission is permitted. If copying, redistribution or publication of copyrighted material is expressly permitted by us, then no changes in or deletion of author attribution, trademark legend or copyright notice shall be made.

You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on our website or a website otherwise owned or operated in conjunction with us shall not be deemed to be in the public domain but rather our exclusive property, unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of us, unless otherwise stated.

We do not have any express burden or responsibility to provide you with indications, markings, or anything else that may aid you in determining whether the material in question is copyrighted or trademarked. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of the website, you warrant that the owner of such material has expressly granted us the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. You also permit any other end user(s) to access, view, store or reproduce the material for the personal use of end user(s). You hereby grant us the right to edit, copy, publish and distribute any material made available on the website by you.

If you come across any abuse or violation of this policy, please report to us the same through the contact details specified by us on our website.

14. CONSENT:

By submitting data to us or our agent/representative or using the website, you consent to our use of your data in the manner set out in this policy.

15. CONDITIONS OF USE:

We do not warrant that this website, its servers, or email sent by us or on our behalf are virus free. We will not be liable for any damages of any kind arising from the use of this website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special, or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties.

16. CONSENT TO THIS POLICY:

The User Agreement is incorporated herein by reference in its entirety.

17. MODIFICATION:

We may at any time modify this policy of our website without any prior notification to you. To check our updated privacy policy, you shall visit our website and go through the privacy policy of our website and also check the date on which the privacy policy was last updated to stay informed about the changes to privacy policy. If you do not agree with the modified policy, then you shall stop using this website. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified terms of this website.

18. PRIVILEGED/EXCLUSIVE SERVICE:

By visiting our website, you have explicitly given consent for us to collect your information.

19. DISCLOSURE:

  • as required by law, such as to comply with a subpoena, or similar legal process.
  • to enforce applicable terms of the user agreement, including investigation of potential violations thereof.
  • when we believe in good faith that the disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request.
  • with our trusted service providers who work on our behalf and do not have an independent use of the information we disclose to them and have agreed to and adhered to the rules set forth in this policy.
  • to protect against imminent harm to the rights, property or safety of the website or our user(s) or the public as required or permitted by law.
  • with third party service providers in order to personalize the website and its services for a better user(s) experience and to perform behavioral analysis.
  • any portion of the information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us.

20. USER(S) FROM CALIFORNIA AND THE REST OF USA:

As discussed elsewhere in this Privacy Policy, we do not currently share or sell the personal information of California residents with third parties for their own direct marketing purposes. However, if you have further questions about our privacy practices and compliance with California law, please contact us as explained below. The collection, storage, processing, usage, sharing or disclosing of the personal information or personal data of the user(s) from the rest of the USA excluding California, shall be governed by this policy. However, if you have further questions about our privacy practices and compliance with respect to the laws relating to data protection and data privacy, please contact us at the contact details provided in this policy.

21. USER(S) FROM INDIA AND AUSTRALIA:

As discussed elsewhere in this policy, we do not currently share or sell the personal information of residents of India, Australia with third parties for their own direct marketing purposes. The collection, storage, processing, usage, sharing or disclosing of the personal information or personal data of the user(s) from India and Australia shall be governed by this policy. However, if you have further questions about our privacy practices and compliance with respect to the Indian and Australian Laws relating to data protection and data privacy, please contact us at the contact details provided in this policy.

21. USER(S) OUTSIDE THE JURISDICTION OF USA, INDIA, AND AUSTRALIA (“PRESCRIBED JURISDICTION”):

Whosoever is accessing or using this platform outside the prescribed jurisdiction, shall be responsible to adhere to the laws of that particular jurisdiction outside the prescribed jurisdiction. Any access to this website from territories where the contents of this website are illegal, is prohibited. We shall not in any case whatsoever be held liable with respect to any acts or activity of user(s) situated outside the prescribed jurisdiction, accessing, and using this platform, for any breach or violation by the user(s) of any laws of the jurisdiction outside the prescribed jurisdiction. You may not use the website or export the materials in violation of any applicable export laws and regulations.

22. CONTACT:

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, your choices, and rights regarding such use, please feel free to contact us at:

Email:

info@freshgravity.com

Registered Office Address:

2445 Augustine Drive, Suite 150

Santa Clara, CA 95054, USA

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